FAQ's

Alfa Routes is a travel platform specializing in thoughtfully designed journeys and travel experiences across Egypt. We offer ready-made tour packages as well as tailor-made journeys designed around individual travel preferences.

Our journeys cover a wide range of Egyptian destinations, including Cairo, Giza, Alexandria, Luxor, Aswan, Hurghada, Marsa Alam, Sharm El Sheikh, Dahab, Siwa Oasis, North Coast, and Marsa Matrouh.

Yes. Our Tailor-Made Journey service allows you to request a trip based on your preferred destinations, travel dates, interests, accommodation level, tour style, and budget.

We offer private tours, group tours, family tours, honeymoon journeys, solo travel, adventure tours, cultural tours, luxury experiences, multi-city journeys, and selected day tours.

You can choose your preferred journey from our website and follow the booking instructions provided on the tour page. For tailor-made travel, you can submit your requirements through our Tailor-Made form.

We recommend booking as early as possible, especially during busy travel seasons. Early booking gives you more flexibility with accommodation, transportation, and availability.

Yes. If you like a package but want to change the duration, destinations, activities, accommodation, or travel style, you can contact us to request a customized version.

Payment requirements may vary depending on the journey and booking conditions. The applicable payment terms will be provided before your booking is confirmed.

This depends on the selected package. Each tour page clearly explains what is included and excluded from the package.

For selected packages and tailor-made journeys, you may request your preferred accommodation level, such as standard, superior, deluxe, or luxury options, subject to availability.

Transportation depends on the itinerary. Depending on the route, travel may include private vehicles, domestic flights, trains, cruises, or other suitable transportation options.

Yes. Families are welcome on our journeys. Child arrangements, age requirements, and applicable charges may vary depending on the package and service provider.

Child pricing may depend on the child’s age, accommodation arrangements, transportation, and the selected package. Any applicable child rates or conditions will be communicated during the booking process.

Cancellation may be possible depending on the booking conditions and how close the cancellation is to the travel date. Please review our Refund Policy and the specific cancellation conditions provided with your booking.

Refund eligibility depends on the applicable cancellation terms, supplier policies, and the timing of the cancellation. Some services may be non-refundable.

If Alfa Routes needs to cancel or significantly change a confirmed journey, we will communicate the available options and applicable refund or rebooking arrangements according to the circumstances and booking terms.

Travelers are responsible for having valid passports, visas when required, travel insurance where applicable, and any other documents required for their journey.

Visa services may depend on the destination, traveler nationality, and available services. Please contact us before booking if you need assistance regarding visa requirements.

You can inform us of special requirements when making your booking. We will do our best to accommodate requests, subject to availability and the policies of hotels, transportation providers, and other suppliers.

Yes. Private journeys can be arranged for individuals, couples, families, and private groups depending on the selected itinerary.

You can contact Alfa Routes through the contact methods available on our website. For tailor-made travel requests, you can also submit the Tailor-Made Journey form.